Privay Policy

The Dolphin Swim Club Foundation aims to provide a drug-free alternative to so-called dolphin-assisted therapies. In order to work effectively with you, our partners, and on your behalf, we need to collect different types of information, including personal data.

The main points in our privacy policy

  • We will only ever ask for what we really need to know.
  • We will always respect your choices around the data that you share with us and the communication channels that you ask us to use.
  • We will put appropriate security measures in place to protect the personal data that you share with us.
  • We will never sell your data.
  • You have the right to amend or withdraw your consent about the ways in which we hold and use your personal data at any time.

If you have any questions please contact us.

Personal data

In some areas of our website, we ask you to provide personal information that will enable us to contact you with the information you request or that may be of interest to you, e.g. when you subscribe to our newsletters, make a donation or contact us via our website. The personal information we request is limited to your name, telephone number and email address.

How is personal data used?

We will only email you information about our work where you give us your consent to do so.  We may email you information we believe may be of interest to you. For example, when you consent to being contacted by email, we might email you to make a donation. You may also receive a welcome email letting you know about ways to support us. Emails we send you will always give you the chance to opt out of receiving further emails. Alternatively, you can contact us to unsubscribe from our emails.

Sharing personal data

The Dolphin Swim Club Foundation will not share your personal information with third parties unless absolutely necessary. We will only disclose your data if we are obliged to do so by law.

Keeping your details up to date

The accuracy of your personal information is important to us. If you change email address or name, please contact us.
We aim to amend or delete any information we hold that is incorrect within one month or as soon as possible thereafter.


The security of your personal information is important to us and we will take appropriate precautions to protect it.

We use WooCommerce and its applications (both Ideal and Paypal) for handling donation payments. The Dolphin Swim Club does not have access to your payment details. Please see the privacy policies of Woocommerce,  PayPal and iDEAL as we are not responsible for the way Woocommerce, Paypal or iDEAL handles data.

Even with all of our precautions, no data transmission over the internet can be guaranteed to be 100% secure. So, whilst we strive to protect your personal information, we cannot guarantee the security of any information which you disclose to us online and you must understand that you do so at your own risk.

Use of cookies

The Dolphin Swim Club only uses cookies to enable other areas of our site to function well. We also embed content from other sites, such as social media websites or media outlets, and add buttons from social media platforms so that you can share our content. This can result in cookies being used by third parties such as Twitter and Facebook. You should check the relevant third-party website for more information about their cookies.

Cookies may be set by us or third parties. By continuing to browse our site you’re agreeing to our use of cookies. You may avoid the use of cookies by selecting the appropriate settings on your browser. Please note that if you do this you may not be able to use the full functionality of our website.


We may make changes to this Policy from time to time. If we change our Privacy Policy we will post the changes on this page and we will hold a record of changes that we make. Please revisit the policy when you want to confirm how we use your personal information. This policy was last revised in April 2019.

Access to your personal information

Under the General Data Protection Regulation, you have the right to request and be sent:

  • confirmation that your data is being processed;
  • access to your personal data; and
  • other supplementary information that we hold about you.  

To make a request please contact us. We will take steps to confirm your identity before releasing any information to you. We will not charge you for providing the information that you request. We aim to amend or delete any information we hold that is incorrect within one month or as soon as possible thereafter.

Your rights and acceptance of this policy

By sharing your consent preferences, and by using our website, you consent to the collection and use of information by the Dolphin Swim Club Foundation in accordance with our Privacy Policy. If you do not agree to this policy, please do not use our site.

Privacy policy for minors

The protection of children is very important to us and we don’t actively seek opportunities to collect personal information from under-18s.  If you are under 18, please do not provide us with any personal information. Minors should always ask a parent or guardian for permission before sending personal information to anyone online.

Information retention

We will hold your personal information in our systems for as long as is appropriate for the activity that you are supporting (for example making a donation to support our work). If you ask for your personal information to be deleted we will manage your request in a transparent way.


Whilst we will take all reasonable steps to protect and secure your personal data, we cannot guarantee the confidentiality of any messages transmitted between you and us via email as these are potentially accessible by the public. We will not be liable to you or anyone else for any loss relating to any email message sent by you to us or by us to you.

All the data that we use is held in accordance with the requirements laid out in current data protection legislation. If you have any requests concerning your personal information or any questions about how we manage our data, please contact us.